Privacy Policy

1. Introduction

CrystalMark Inc. (hereinafter referred to as "the Company") values your privacy and prioritizes the proper protection of personal information. This Privacy Policy explains the types of information collected through our services (hereinafter referred to as "the Services"), how it is used, and your rights as a user.

2. Information We Collect

2.1 Information You Provide

• Benchmark scores and computer system information
• ID (email address), password and Google login authentication information
• Username
• Country/region of residence
• (Optional) Website URL
• (Optional) X/Twitter user name

2.2 Information Collected Automatically

• IP address
• Device and browser information
• Access dates, times, and activity history
• Information from cookies and similar technologies

3. Purpose of Information Use

• Displaying benchmark results
• Creating and managing accounts
• Improving services and developing new features
• Providing support and responding to inquiries
• Preventing misuse and enhancing security
• Fulfilling legal, regulatory, and contractual obligations
• Creating and providing anonymized statistical data

4. Information Sharing and Third-Party Provision

The Company may share information with third parties only with user consent or for the following purposes:

• Using Google login authentication services
• Outsourcing server hosting and data processing tasks
• Providing information as required by law (e.g., requests from courts or government agencies)
• Selling or providing anonymized statistical data (only in non-identifiable formats)

5. Cookies and Tracking Technologies

The Company uses cookies for the following purposes:

• Improving site performance
• Optimizing user experience
• Accurately reflecting ranking results

You can disable cookies through your browser settings, but some features may not function correctly.

6. Data Retention Period

The Company retains user information only as long as necessary. After the retention period, the Company will appropriately delete or anonymize the information.

7. Data Security

The Company implements the following measures to protect user information:

• Password hashing
• Encrypted communication using SSL/TLS

8. User Rights

Users have the following rights:

• Access, correct, or delete personal information
• Request data portability
• Withdraw consent for information processing
• File complaints with supervisory authorities in case of issues

To exercise these rights, please contact us at the "12. Contact Information" section below.

9. International Data Transfers

The Company may process or store data outside of Japan. In such cases, the Company will implement appropriate safeguards in accordance with applicable data protection laws.

10. Privacy for Minors

The Services are not intended for individuals under 16 years old. If users under 16 wish to use the Services, parental consent is required.

11. Privacy Policy Updates

The Company may revise this Privacy Policy as necessary.

12. Contact Information

If you have any questions regarding this Privacy Policy or the handling of personal information, please contact us at the following: